Frequently Asked Questions
Everything you need to know about Vodinamart
What products does Vodinamart specialize in?
Vodinamart specializes in premium high-ticket products designed to elevate your lifestyle — including luxury massage chairs, smart home essentials, and elite wellness solutions. We focus on comfort, innovation, and timeless elegance.
Do you offer international shipping?
Yes, Vodinamart ships worldwide. We work with trusted logistics partners to ensure your products arrive safely and on time. Shipping costs and delivery times vary based on your location.
What is your return policy?
We offer a 14-day return policy on eligible products. Items must be unused, in original packaging, and returned within 14 days of delivery. Please contact our customer support team to initiate a return.
Do your products come with a warranty?
Yes, all Vodinamart products come with a manufacturer's warranty. The warranty period varies by product, typically ranging from 1 to 3 years. Please check the product page for specific warranty details.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the courier's portal to track your delivery in real time.
Do you have a physical showroom where I can test products?
Yes, we have a showroom located at 9 Benjamine Nwokwoji Street, Beach Way Estate, Irawo Lagos. You are welcome to visit and experience our products in person before making a purchase.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, bank transfers, and secure online payment gateways. All transactions are encrypted and secure for your protection.
How do I contact customer support?
You can reach our customer support team via phone at 08080611299 or 07031907052, or by email at info@vodinamart.com. We are available Monday through Friday to assist you.
Do you offer installation services for massage chairs?
Yes, we offer professional installation services for our luxury massage chairs. Our trained technicians will deliver, set up, and demonstrate the product to ensure you are completely satisfied.
How do I know which product is right for me?
Our team is happy to help you choose the perfect product for your needs. You can call us, visit our showroom, or browse detailed product descriptions and specifications on our website to find the best fit for your lifestyle.